Glasgow Airport - Ticket refund and compensation in case of flight delays and cancellations

Glasgow Airport flight delays and cancellations

Glasgow Airport has continued to develop and expand its operations since 2016, maintaining its status as a vital hub in Scotland. In the summer of 2023, Glasgow Airport prepared for its busiest period, expecting more than 500,000 passengers over two weeks, underscoring its significant role in facilitating travel to various destinations, including popular holiday spots and city breaks across Europe and beyond​​.

The airport serves as a base for major airlines such as Loganair, easyJet, Jet2.com, and TUI Airways, highlighting its importance not only for domestic flights within the UK and Europe but also for international destinations​​. Glasgow Airport’s strategic vision aims to be Scotland’s preferred business and leisure airport by developing a strong route network and delivering an unrivalled customer experience. This vision is supported by a master plan outlining the airport’s growth to accommodate increased passenger demand up to 2040, reflecting its ongoing commitment to both the local and Scottish economy.

According to Flightright Data, in 2023, Glasgow (Int.) Airport had a total of 30,513 scheduled flights. Out of these, 534 flights were cancelled, representing 1.75% of all scheduled flights. In addition, 143 flights were delayed, making up 0.47% of the total. There were 677 incidents, which constituted 2.22% of all departing flights.

We help you to enforce your rights when subjected to flight disruption at Glasgow airport, by taking up the case with the responsible airline. With our simple online calculator you can discover for free if you’re eligible for compensation and directly submit your claim online.

Your rights when delayed at Glasgow Airport

• According to EU law up to €600 compensation
• Regardless of the ticket price
• Claim upon flights up to 6 years old
• When the flight was delayed at least 3 hours, cancelled or overbooked

Tips and Tricks when delayed at Glasgow Airport

• Ask the airline what caused the delay
• Insist on your basic benefits and services at the airport
• Collect proof: photos, expense details, vouchers etc
• Exchange contact information with other affected travellers

A detailed breakdown of your passenger rights and the EU Regulation

When do flight delays qualify for compensation?

The sum of the compensation is dependant on the distance of your flight – not on the amount you paid for your ticket. Essentially your flight has to land at its destination with a delay of at least 3 hours and qualify under the current EU law. Claims remain valid up to 6 years retrospectively. Below is an overview of the circumstances of eligibility and the amount of compensation you can claim for:

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Statistical Overview of Airlines at Glasgow International Airport in 2023

Glasgow International Airport experienced significant airline activity. The most active carrier was easyJet, operating a total of 8,743 flights with 92 cancellations and 60 delays, reflecting a robust performance with minor disruptions. Following close behind, Loganair managed 5,571 flights, with 153 cancellations and 11 delays, indicating a higher rate of cancellations but fewer delays compared to easyJet. Overall, the operational data from Glasgow International Airport in 2023 showcases a busy airport with active airline participation and varied performance metrics.

Recently cancelled or delayed flights at Glasgow Airport

Here you’ll find delays and cancellations at Glasgow Airport that could entitle you to financial compensation. Use our online calculator to check your entitlement to compensation and let Flightright do the rest of the work.

Additional services at Glasgow Airport

If the departure is heavily delayed, you immediately have the right to some amenities. Qualification for these depends on both the distance of the flight and the amount of hours the flight has been delayed. Here, you’ll find an overview of what you’re eligible for:

• Short distance, below 1500 km: 2 or more hours waiting time – complimentary drinks, food and 2 phone calls, emails or faxes
• Medium distance, between 1500-3500 km: 3 or more hours waiting time – complimentary drinks, food and 2 phone calls, emails or faxes
• Long-haul, from 3500 km: 4 or more hours waiting time – complimentary drinks, food and 2 phone calls, emails or faxes

5 or more hours of delay

You may withdraw from your flight if the delay goes beyond a 5th hour. The airline has an obligation either to reimburse you or offer alternative transportation.

Departure delayed until the following day

You’re eligible for a stay in a hotel including transport from, and back to, the airport. Contact the airline directly and ask for a written commitment for your hotel room and transfer.

Important: Don’t take any excuses! Vouchers for food or hotels don’t negate the airline’s responsibility to compensate you.

Our Guarantee

Thanks to our industry knowledge and expertise, we enforce compensation with a very high success rate. That’s what enables us to guarantee a completely free service if your case is unsuccessful!

• up to €600 compensation per person
• over 11,000,000 happy customers
• 99% success rate in court

Useful advice & information about Glasgow Airport

Using the wifi at Glasgow Airport

At Glasgow Airport, passengers can now enjoy free Wi-Fi for 1 hour, with an option to purchase a premium service for £2.00, allowing for higher speed access suitable for downloading and streaming for one day.

More information about Glasgow Airport is available here.

Strike action at Glasgow Airport

Strikes are considered to be an ‘exceptional circumstance’, and as such no claims for compensation can be made in cases of flight delays or cancellations. Your airline may provide alternative transportation, and you’ll be entitled to some additional services and benefits at the airport if badly disrupted.

What rights do I have as a passenger if my flight is canceled due to a strike at Glasgow (Int.) Airport?

If your flight is planned to depart from Glasgow (Int.) and there is a strike at the airport, first check if your flight is affected by the cancellations due to the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. In addition, you may be entitled to compensation if there are no extraordinary circumstances, and it is an internal airline strike. Contact your airline for further information regarding substitute transportation, rebooking, or ticket refund as well as on-site services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I get compensation if my flight is delayed or canceled at Glasgow (Int.) due to a strike?

A flight cancellation or significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not within the control of the airline or its personnel. There is no entitlement to compensation in case of extraordinary circumstances. However, passengers should be aware of their rights to basic care and catering services at Glasgow (Int.) Airport. This includes meals, refreshments, and, if necessary, accommodation, depending on the duration of the delay and the flight distance. Also, important to know: If your flight is canceled because the airline staff is on strike, you are entitled to a refund of your ticket price, alternative transportation, on-site catering, and additional compensation.